FAQ
trp5 FAQ — Betting, Deposits and Security
From cricket betting to bKash deposits, VIP cashback to account security — find clear and detailed answers to the most frequently asked questions by trp5 users. If you cannot find your question, contact us directly via 24/7 live chat.
If you want to do cricket betting on trp5, the questions below will be very useful. Everything from live betting to reading odds is explained here.
Live in-play betting means placing bets in real time while a match is in progress. On trp5, once a match starts, markets open for over-by-over results, next wicket, run rate, and similar outcomes. Odds change every moment, so quick decisions matter. These markets are most active during BPL or T20 World Cup.
Popular cricket markets on trp5 include Match Winner, Toss Winner, Top Batsman, Top Bowler, Total Runs in a specific over (Over/Under), and First Wicket to Fall. These markets are most active during Bangladesh Tigers matches, BPL, and IPL, and bet volumes increase during those times.
An accumulator or multi bet combines several selections, with each selection's odds multiplied together. For example, if three selections have odds of 1.40, 1.50 and 1.70, the combined odds are 1.40 × 1.50 × 1.70 = 3.57 (approximately). A ৳100 bet returns ৳357 if all selections win. However, if any one selection loses, the entire bet is lost.
To find the total return from decimal odds, multiply your stake by the odds. For example, a ৳1,000 bet at odds of 2.25 gives a total return of ৳2,250 (profit ৳1,250 + original stake ৳1,000). A ৳1,000 bet at odds of 1.80 returns ৳1,800 (profit ৳800). Odds never go below 1.00; higher odds mean greater risk and greater potential profit.
If a cricket match on trp5 is suspended or cancelled indefinitely due to rain or any other reason, that market is generally declared void and the full stake is returned to your account. However, the specific rules depend on the type of market — see the Terms and Conditions page for details.
Depositing on trp5 is simple and fast. Below you will find deposit methods, troubleshooting steps and answers to common questions.
In most cases deposits are credited instantly. If yours has not appeared within 15 minutes, first note the transaction ID from your mobile banking app, then share it with trp5 via 24/7 live chat. Providing the exact amount, time and payment method will help the team resolve the issue quickly.
Log in to your trp5 account, go to the Deposit section and select bKash. Send the required amount to the trp5 merchant number shown — minimum ৳300. After sending, enter the transaction ID in the deposit form and confirm. Remember, never share your bKash PIN with anyone.
trp5 currently supports deposits via four mobile banking methods: bKash, Nagad, Rocket and Upay. Note that Rocket is Dutch-Bangla Bank's mobile wallet. The minimum deposit is ৳300 for each method. Withdrawals are also available through the same four methods.
trp5 does not charge any fees on deposits. However, your mobile banking provider (bKash, Nagad, Rocket or Upay) may apply their own transaction charges. For the latest fee information, check directly with your mobile banking app or the relevant service provider.
Withdrawals from trp5 generally take between 15 minutes and 2 hours to process. The minimum withdrawal amount is ৳1,000. Withdrawals are available via bKash, Nagad, Rocket and Upay. Before submitting a withdrawal request, make sure your account verification (KYC) is complete.
Staying safe online is important. Learn what trp5 does to protect your account and information, and how you can stay alert yourself. For more details, read the Privacy Policy.
No — no trp5 staff member or support representative will ever ask for your OTP, bKash PIN, Nagad PIN or any password. If someone contacts you claiming to be from trp5 and asks for this information, it is a fraud attempt. Report any such contact to our live chat immediately and do not share any details.
A strong password should have at least 10 characters and mix uppercase letters, lowercase letters, numbers and special characters (!@#$%). Do not use your date of birth, mobile number or "123456". Do not use your trp5 password on any other site — keep a separate password for each site.
Fake sites usually make small changes to the domain, such as a slight variation in the spelling of "trp5" or a completely different domain extension. Type the trp5 address directly into your browser and do not click on unfamiliar links. Check that the green padlock (HTTPS) is visible in your browser's URL bar, and if in doubt, confirm through live chat.
trp5 uses SSL encryption technology to protect both your personal information and financial transactions. Your name, address, email and payment details are not sold to third parties. For full details on how your data is used, read the trp5 Privacy Policy.
If you see unfamiliar logins, unexpected bets or transactions on your trp5 account, change your password immediately and contact us via 24/7 live chat or email. The team will review your account promptly and, if necessary, temporarily suspend it to keep your funds safe.
The trp5 VIP program offers regular players weekly cashback and special benefits. Learn more about this program below.
Weekly cashback is a set percentage of your net loss for the week (total losses minus total winnings). For example, a Gold tier member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.8% = ৳160 cashback — that is the maximum rate for that tier. Cashback is credited to your trp5 account once every week.
In the trp5 VIP program, regular betting and gaming activity gives you the opportunity to move up automatically. The more actively you play, the faster you can reach the next tier. The tier order is: Bronze → Silver → Gold → Platinum. Each tier offers a higher cashback rate and more benefits.
The four trp5 VIP tiers and their weekly cashback rates: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.8%, Platinum — up to 1.0%. These rates apply to net losses each week and are credited directly to your account.
trp5 VIP members receive priority customer support in addition to weekly cashback. Higher-tier members may receive personalised offers on special occasions. Platinum tier members receive the fastest support and the most benefits. See the trp5 VIP page for full details of the VIP program.
Cashback is normally calculated automatically and credited to your trp5 account each week — no separate application is needed. However, if you do not receive expected cashback in a given week, let the support team know. Cashback is based on net losses for the week, so it does not apply in weeks where you have a net profit.
trp5 takes responsible gaming seriously. Learn below how to set limits on your play and how to get help if you need it. For more details, visit the Responsible Gaming page.
The minimum deposit on trp5 via any method (bKash, Nagad, Rocket or Upay) is ৳300. This limit is the same for all payment methods. If you have any questions about deposit limits, ask the support team. The same limit applies whether you are starting with slots or betting.
A cooling-off period means taking a break from your account for a set period of time, while self-exclusion means keeping your account suspended for a longer term. If you feel it is becoming difficult to control your gambling, let the trp5 support team know — they will take action based on your request. For more information on responsible gaming, visit the Responsible Gaming page.
The minimum age to take part in all activities on trp5, including casino and betting, is 21+. Age is verified at the time of registration or deposit. Anyone under 21 is not permitted to register or use an account. Parents and guardians should take the necessary steps to keep minors away from this platform.
If you or someone close to you is having trouble controlling gambling, please speak with a mental health professional or a family member. The trp5 support team can also help you set account limits or take a break. For more information and resources on responsible gaming, visit the Responsible Gaming page.
If you want to permanently close your trp5 account, let the support team know via 24/7 live chat or email. Before closing your account, make sure your balance is zero — otherwise, withdraw it first. Rules about re-registering with the same email or mobile number after account closure can be found in the Terms & Conditions.
If you could not find the answer to your question in this FAQ, do not worry. The trp5 support team is available for you seven days a week, twenty-four hours a day. Assistance is available in both Bengali and English.